Privacy policy

We at HORI-HORI are concerned with the security and protection of the data we process and have adapted our protocols and privacy policies to comply with European Data Protection Regulation 679/2916 (GDPR).

1.- WHO IS RESPONSIBLE FOR PROCESSING DATA?

HORI-HORI SA, with registered address at LEDESMA 6 – 4, 48001 BILBAO (BIZKAIA), is the data controller and as such is responsible for the correct processing of your data. If you have any queries regarding this processing, please write to us at info@hori-hori.eus.

 2.- WHAT DO WE USE YOUR DATA FOR AND HOW LONG IS IT HELD?

At HORI-HORI,we process the information provided to us by interested parties (data subjects) for the purposes of managing email deliveries, sending occasional offers of services, publishing images on the website and social media and providing any information data subjects may request on offers of products and services they are interested in.

Personal data provided is held for the duration of the contractual relationship provided the data subject does not request removal.

Due to legal requirements, there is some specific information which we are required to keep even when you withdraw your consent.

 3.- WHAT IS THE LEGAL BASIS FOR THE DATA PROCESSING?

We need the data you provide for proper management of the relationship with our customers and partners and to comply with legal obligations.

At any time you may object to the use of your data. This will terminate the handling of the information and your data will only be blocked for the period established in law. Nonetheless, you are informed that your non-consent to use of your data may make it impossible to avail of our services.

4.- WILL YOU TRANSFER MY DATA TO OTHERS?

In principle we will transfer no data to third parties unless legally obliged to do so.

However, your data may be transferred to our professional suppliers/service providers for the sole purpose of contractual compliance and/or to service providers of this organisation such as consultants, computer services, cloud storage services, etc.

5.- HOW LONG WILL WE HOLD YOUR PERSONAL DATA?

We shall only retain your personal data for the duration of the contractual relationship (provided there is no legal requirement upon us to retain the data for any longer) or until such time as you exercise any of the rights that prevent us from continuing to process your data.

6.- HOW CAN I EXERCISE MY RIGHTS?

As the holder of rights, you have control over your data. You may therefore exercise your rights at any time by sending an email to info@hori-hori.eus.

The rights you can exercise are as follows:

  • Right to request access to the personal data relating to the data subject.
  • Right to request rectification or erasure of data.
  • Right to request that processing of the data be restricted.
  • Right to oppose processing of the data.
  • Right to data portability.

Users are informed that they have the right to withdraw their consent at any time. This circumstance shall not affect the legality of any processing based on consent previously given, prior to withdrawal of the consent.

Data subjects are also informed that they can send any complaints to the competent Data Protection Supervisory Authority, particularly when they have failed to obtain satisfaction in the exercise of their rights.

You can request the exercise of all your rights by stating your name and sending us a photocopy of your ID document with the request.